Free living map
Listening and Interviewing: A Living Map
Listening is harder than it looks, and a lawyer listens for facts, feelings and what is missing. Active listening uses attention, silence, reflecting and summarising; memory is fallible, and a cognitive interview helps witnesses recall; questions are sequenced from open to closed; and weighing what you hear means being wary of lie-detection myths. Interviewing in practice follows rules and ethics. Press Play to watch the map build, click an idea for its definition and the usual trap, or trace a short case. A simplified teaching map.
Hover over an idea to light up what it connects to, click it for its definition, minimum requirements, an example and the usual trap, press Play to watch the map build step by step, or trace a short case through it.
Simplified teaching map, in general terms. Check the law where you work. On a small screen, scroll the map sideways.
Learn it properly
The full lecture, exercises and quiz behind this map are in Listening and Interviewing: Module 1, and that module is free to read.
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