The Law To Know

Free living map

The Client Relationship: A Living Map

A client relationship runs from trust to a closing letter. Clients want to be heard, informed and not surprised. The first meeting listens and sets terms; money and scope are agreed early; updates are regular and in plain words; advice sets out options, risk and a recommendation, with the decision left to the client; bad news is given promptly; boundaries and ethics keep the relationship sound. Press Play to watch the map build, click an idea for its definition and the usual trap, or trace a short case. A simplified teaching map.

beginssometimes

Hover over an idea to light up what it connects to, click it for its definition, minimum requirements, an example and the usual trap, press Play to watch the map build step by step, or trace a short case through it.

Simplified teaching map, in general terms. Check the law where you work. On a small screen, scroll the map sideways.

Learn it properly

The full lecture, exercises and quiz behind this map are in The Client Conversation: Module 1, and that module is free to read.

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