The Law To Know

Free living map

Delivering Bad News: A Living Map

Bad news cannot be avoided in legal work, and how it is given matters. Prepare the facts, goals, channel and yourself; say it with structure and plain words; expect reactions such as shock, anger or tears and stay steady; adapt for clients, families, supervisors and juniors; and handle your own mistakes with disclosure, apology and recovery. Press Play to watch the map build, click an idea for its definition and the usual trap, or trace a short case. A simplified teaching map.

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Hover over an idea to light up what it connects to, click it for its definition, minimum requirements, an example and the usual trap, press Play to watch the map build step by step, or trace a short case through it.

Simplified teaching map, in general terms. Check the law where you work. On a small screen, scroll the map sideways.

Learn it properly

The full lecture, exercises and quiz behind this map are in Delivering Bad News and Difficult Conversations: Module 1, and that module is free to read.

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