Module 6
Settings and settlements: family, workplace, commercial and online mediation, and the written agreement
The skills of a mediator carry from one kind of dispute to another, but the settings are different in ways that matter. A family mediation about children has duties and sensitivities that a commercial dispute about a late delivery does not. A workplace mediation sits inside an organisation, with managers, policies and a continuing relationship. A court-connected mediation may be short and time-limited. An online mediation has its own risks. This module takes the main settings in turn and says what each asks of the mediator. It then turns to the end product: the written settlement. A mediation that ends in an agreement that is vague, unworkable or unenforceable has not succeeded, whatever it felt like in the room. The Settlement Agreement Checker lets you test a draft for gaps and vague words.
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See what is included in All-Access →General education on the work of a mediator across legal systems, using invented people, services and cases. It is not legal, clinical or career advice, and it does not qualify anyone to practise as a mediator. Mediation law, accreditation, confidentiality, enforcement and safeguarding rules differ between countries and change: check the rules that apply to you with your accrediting body, your service and your regulator.
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